International Customer Service Representative Job Vacancies at DeltaComGroup

International Customer Service Representative Job at DeltaComGroup

DeltaComGroup is a number one international telecommunications firm who’s within the technique of increasing into the Nigerian telecommunications market and is seeking to rent a suitably certified candidate for the vacant place under:

Job Title: International Customer Service Representative

Location: Nigeria

Main Duties

  • Perform inside monitoring of restore and gross sales actions of assigned buyer accounts and supply customer support help to all buyer requests and operational necessities.
  • Telephone and electronic mail customer support
  • Attend buyer conferences to follow-up and report on restore actions
  • Modifying and registering codes in company SAP Business One system
  • Save restore and gross sales orders in company SAP Business One system
  • Daily incident decision at administrative degree in SAP Business One system
  • Track inside KPIs in opposition to buyer settlement (restore instances, irreparability coefficient, failed repairs, and so on.).

 

  • Prepare periodic studies for shoppers based on their necessities
  • Prepare inside studies
  • Perform buyer reconciliations previous to billing
  • Logistics administration and monitoring of nationwide and worldwide shipments
  • Management and backbone of logistical and administrative incidents
  • Communication with inside departments (gross sales, warehouse, laboratory, buying, and so on.) to verify implementation of restore and gross sales contracts are completed correctly

Experience:

  • At least 2 years in comparable place and ideally in restore exercise
  • Experience and fascinating data of SAP

Academic Certification / Courses Taken

  • Required: end college
  • Knowledge in International Logistics
  • High degree Microsoft Office.

Application Closing Date
Not Specified.

How to Apply
Interested and certified candidates ought to:
Click here to apply online

Leave a Reply