CIBC Earns High Spot in Report on Canadian Cellular Banking Apps


TORONTO, Dec. 3, 2021 /CNW/ – CIBC introduced at present that it has earned the very best general rating in Canada among the many banks evaluated within the 2021 The Forrester Digital Expertise Evaluate: Canadian Cellular Banking Apps, This autumn 2021 report.

The report analyzed and evaluated Canadian cell banking apps based mostly on greater than 60 standards, with CIBC incomes stable marks in performance and person expertise. In response to the report, the CIBC Cellular Banking® App led in in two key classes of performance: self-service options and assisted-service options, citing examples comparable to Digital Assistant for cell. 

Forrester additionally acknowledged CIBC’s app for person expertise of its cell banking app, particularly its help for common search, credit score rating monitoring, precious alerts, and two-way messaging, whereas delivering “easy-to-understand language all through and clear labels for its navigation.”  

“We proceed to cleared the path in delivering a strong cell banking expertise for our purchasers by evolving our app to supply an progressive, feature-rich, and radically easy person expertise to assist them notice their ambitions,” mentioned David Attard, Senior Vice-President, Digital Banking and Enablement, CIBC. “We consider this valued recognition from Forrester Analysis is the results of a collective effort throughout our financial institution to offer purchasers with additional alternatives to financial institution with us remotely or from the consolation of their houses.”   

That is the seventh time in eight years that CIBC has been acknowledged by Forrester as incomes or being tied for the highest spot in Canada amongst banks evaluated, final incomes the very best general rating in the 2019 report.

About CIBC 
CIBC is a number one North American monetary establishment with 11 million private banking, enterprise, public sector and institutional purchasers. Throughout Private and Enterprise Banking, Industrial Banking and Wealth Administration, and Capital Markets companies, CIBC gives a full vary of recommendation, options and providers by its main digital banking community and areas throughout Canada, with workplaces in america and all over the world. Ongoing information releases and extra details about CIBC could be discovered at www.cibc.com/en/about-cibc/media-centre.html

SOURCE CIBC

For additional data: Josh Burleton, CIBC Communications & Public Affairs, 416-304-2712, [email protected]

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