Our Planet management crew continues to develop! I’m proud to announce that Planet’s first Chief Buyer Officer can be our personal Mike Advantage. On this newly-created function, he’ll lead the Buyer Success Administration, Technical Help, Skilled Companies and the World Schooling Groups. Mike’s dedication to driving buyer success and worth within the know-how sector will help Planet as we scale and attain new industries.
“I’m extremely impressed to be on this journey with our clients and to see what they’ve achieved – from battling local weather change to creating dramatic leaps ahead in international agriculture. Our crew has cast partnerships with among the largest and most profitable organizations on this planet, discovering new methods daily to unlock much more enterprise worth and ship actual impression,” mentioned Mike Advantage.
Beforehand serving as Planet’s VP of Buyer Success, Mike led our client-facing groups as they offered deep product insights to clients and delivered options for his or her explicit wants. Mike is a seasoned chief in buyer success for SaaS know-how corporations, beforehand serving because the VP of Buyer Success at Ayla Networks and the VP of Buyer Success after which Chief Evangelist for Kollective Know-how. He’s a pure relationship builder, rising excessive efficiency groups and main with empathy and buyer advocacy. His groups at Planet have generated vital will increase in buyer satisfaction, income, and so they have gained two Stevie awards for Greatest in Class Help. With a deal with driving worth and offering roadmaps for achievement, his groups additionally not too long ago labored throughout departments to launch Planet College to supply Planet’s leading edge experience on demand to your entire buyer base.
“We’ve constructed a basis, now we’ll use it to gas innovation and speed up scale for all of our clients. Our mission within the years to come back can be to forge new paths for the following technology of innovators, researchers, and leaders to make a distinction on a planetary scale,” mentioned Advantage.
Moreover, I’m excited to share that Planet’s Nate Gonzalez is now Planet’s new Head of Product. Nate’s strategic imaginative and prescient for Planet, fluency within the craft of product administration, and confirmed potential to steer and scale massive distributed groups makes him a superb match for this function. Nate joined Planet roughly one 12 months in the past and has served because the VP of Platform Product, main the Platform Product crew in managing all customer- and partner-facing engagement from buyer onboarding to the supply of Planet’s information and insights. Previous to Planet, Nate served as Director of Product at Meta and Director of Product at Paypal.
“During the last 12 months, I’ve had the chance to raised perceive our clients’ wants and the way our merchandise can scale to satisfy the calls for of the market. Myriad use circumstances and buyer workflows throughout industries can profit from Planet’s distinctive information, and I’m excited to maneuver into the Head of Product function to make sure we innovate to our biggest potential,” mentioned Nate Gonzalez.
We’re proud to fill each of those positions with distinctive inner expertise. Mike and Nate’s information of our clients’ wants and fervour for our merchandise are reflective of the dedication we see in all Planeteers. We’re dedicated to persevering with to rent and develop world class leaders, as we scale our services, supporting deep buyer engagements and new relationships.